FAQs

Frequently Asked Questions

What is Maxʻd-out Sublimations?

Masxʻd-out Sublimations specializes in high- quality sublimated tumblers, and drink ware. We offer both pre-designed and fully custom creations. We take pride in bringing your ideas to life with vibrant, durable, and stylish designs.

What types of products do you offer?

We offer:

20 oz Straight Tumblers
- Sleek and stylish, perfect for everyday use. Fits most car holders.
40 oz Tumblers with Handle
-Large capacity for all-day hydration,ideal for work, the gym, or travel. Fits most car holders.
Both options feature double-wall stainless steel insulation to keep drinks hot or cold for hours.

What is Sublimation?

Sublimation is a printing process that uses heat and pressure to transfer ink onto specially coated surfaces. Unlike vinyl, stickers, or engraving, sublimation creates a permanent, high-resolution design that wont peel, fade, wash off over time, or compromise the integrity of the tumblers insulation.

General Questions

Will sold-out designs be restocked?

Each of our Pre-made tumblers is produced in limited quantities to keep designs fresh and unique. Once a tumbler sells out, it may not return, so we encourage you to order while supplies last!

Can I request a custom design?

Yes! We specialize in personalized tumblers. You can submit your design, logo, photos, or inspiration, and weʻll work with you to cfreate a unique, one of -a- kind tumbler.

How do I place a custom order?

Head over to the "Custom Orders" section and upload your design, logo, or photo, and include any specific details like colors, themes, or text youʻd like to add. Once your order is placed, weʻll review the design and reach out if any adjustments are needed.

-Need help or have further questions? Feel free to DM us on instagram @maxdout.subs or email info@maxdoutsubs.com-weʻre happy to assist!

Can you put my business logo on a tumbler?

Absolutely! We create branded tumblers for businesses, events, and promotions. Just send us your logo and any specific design requests.

Do you offer bulk or wholesale pricing?

Yes, we offer bulk pricing for large orders of 20 or more. If you need tumblers for a business, team, or event, contact us for a custom quote.

Custom Orders

Processing & Shipping

How long does it take to complete an order?

Ready-made tumblers: Ship within 2-3 business days.
Custom orders: Typically take 3-5 business days, depending on design complexity and order volume.

Do you ship nationwide?

No, we currently only ship within Hawaiʻi.

What are your shipping rates?

We are currently looking for the cheapest shipping rates for tumblers within Hawaiʻi. Shipping costs will be calculated at checkout.

Returns & Refunds

Do you accept returns or exchanges?

Due to the custom nature of our tumblers and for sanitary reasons, We do not accept returns or exchanges.

All sales are final, so please double check the design details before placing an order. If you receive a defective or damaged tumbler, contact us within 24 hours of delivery with photos, and weʻll work with you to resolve the issue.

Can I cancel my order?

Orders can only be canceled within 24 hours of purchase. After that, we begin processing, and cancellations will not be accepted.